Thank you for your enquiry. Normally, we try to respond to all enquiries within 48 hours, Monday through Friday, but due to an influx of enquiries it may be an additional couple of days. If you don’t receive a response within that time, please check your Junk Mail Box and add info@palatesensations.com to your Safe Sender list. Please note that our team is unavailable during Singapore public holidays. If your enquiry is urgent, please call us on +65 6478 9746. Thank you for your patience.